Lesson policies
Last updated October 1, 2026
Booking
Every lesson is a request until Slawek or Denise confirms it with you by email or phone. We confirm the teacher, studio, date and time.
Moving or cancelling a private lesson
- Please give us at least 24 hours’ notice to move or cancel a lesson. We’ll find a new time based on availability.
- A lesson cancelled with less notice, or missed, is charged in full (or uses one lesson from your package).
- If we have to cancel, we’ll offer a new time or credit the lesson back.
Lesson packages
- Package lessons are booked one at a time and can be used with either teacher at any of our studios.
- Packages are personal and can’t be transferred unless we agree it in writing.
Group classes (acting)
- Group courses run on a fixed schedule. Missed sessions can’t be made up individually and aren’t refunded.
- If we cancel a session, we’ll add a make-up session or give a credit.
Children and teens
A parent or guardian requests, books and pays for lessons for anyone under 18, and is welcome to watch.